The key ingredients to a successful enterprise software implementation are mastery of your future state goals, industry experience, and knowledge of the best enterprise technologies on the market today. Our mission is to improve your business performance by implementing best practice processes through robust enterprise solutions across the entire scope of your business.
The Benefits of an Integrated Enterprise Software Implementation
We’re with you all the way. ESS’s ERP implementation management methodology is designed to maximize the integration and management of your people, your chosen software vendor, and our consultants. Our team of experts will combine forces with to your team to drive project success.
Implementation is more than just swapping out software. ESS drives implementation success through a holistic future state made up of people, processes, and technology. It’s all about working with your people to infuse the future state processes throughout your business, coupled with enabling the technologies that support the efficient operation of those processes.
Working side-by-side along with your chosen vendor, we will systematically perform the required activities and deliver the necessary documentation to support a successful implementation of your future state solution.
ESS’s experienced team of certified professionals will maintain a proactive stance throughout the course of the project and will hold everyone accountable to resolve project issues in a timely and efficient manner.
Our business process consultants – the same ones that performed current state activities to understand your business and helped develop your future state – will work within your team of process owners to ensure the software configuration is aligned to your future state expectations.
By the time you are ready for your enterprise software implementation, we will have spent countless hours understanding and aligning your solution with your business goals. In short, our success will be measured by your success.
Reduce Risk, Time, and Expense – How to Increase ROI and Reduce Time-to-Value
As a result of ESS supporting your project every step of the way, there will be a seamless flow of progressive activity from the business process improvement definition to the enterprise software selection and through the ERP implementation. You will gain greater speed-to-value, payback, and ROI, while simultaneously mitigating the risk and expense of delays, operational disruptions, scope creep and other project pitfalls.
ESS’s Proven Implementation Methodology
ESS’s implementation methodology is built on best practices of implementation success gathered from our 300+ engagements with clients just like yourself. We start by aligning the vendor’s methodology to our five-step process, which combined leads to a robust approach for a successful enterprise software implementation. Our methodology has milestone decision and confirmation gates that ensure all activities and deliverables are in place according to quality expectations.
In addition to a staged methodology, ESS provides nine major service tracks that provide for a full scope, high-confidence, risk-averse project:
- Program Management & Governance
- Enterprise Project Management& Team Leadership
- Risk Management & Mitigation
- Organizational Change Management & Development
- Business Processes & Best Practices
- Managed Vendor Accountability
- IT Strategy & Architecture
- Quality Management & Continuous Improvement
- Data Management & Accountability
- Legacy System Conversion
Our resources have deep expertise of technical implementations across the full range of SAP applications and platforms including
- Enterprise Resource Planning (ERP)
- Supply Chain Management (SCM)
- Business Warehouse (BW)
- Business Intelligence (BO)
- Process Integration (PO/PI)
- Business Objects Data Services (BODS)
- Supplier relationship management (SRM)
- Customer relationship management (CRM)
- Product lifecycle management (PLM)
- Governance, risk and compliance (GRC)
- Application Lifecycle Management (ALM)
- Business Planning and Consolidation (BPC)
- Business Process Management (BPM/EP)
- Master Data Management (MDM)
- and other SAP applications
Project & Program Management Leadership
Our team supports all of the activities needed for a successful transformation to a state-of-the-art enterprise system:
Implementation Plan Creation
Based on the criteria developed during the ERP selection phase, we will work with your team and the vendor implementation team to craft a detailed ERP implementation plan. This plan will integrate the vendor’s specific activities into a comprehensive guide that promotes transparency in activities, progress, and results.
The required resources for a successful enterprise software implementation are often underestimated. Our experienced consultants have extensive training, certifications, and industry experience in ERP project management, change management, organizational development, risk management, information technology, and several other competencies that will support your success.
ESS takes advantage of the latest and most robust project management tools to keep everyone on-track, on-time, and on-budget.
Poor ERP data conversion is a major cause for failing on-time project objectives. Developing a conversion strategy for static, dynamic and historic data types is a key enabler for success. We help your IT resources and process owners with conversion, data cleansing, and data verification along with document management best practices to ensure data is not a bottleneck in your implementation efforts.
ERP Reports & Dashboards
A common thread of business frustration surrounds the lack of “access to information.” Immature implementations oftentimes leave ERP reports and business intelligence dashboards for later in the project, which can consequently lead to more Excel spreadsheets, work-arounds, and failed expectations.
As a significant task that cannot be taken lightly, we work with your team to design forms, reports, and dynamic dashboards that support the proper management and proactive control of your business processes and strategic decision-making.
Organizational Change Management
Our organizational change management (OCM) services are embedded throughout your project to ensure your resources are appropriately engaged, collaborative, and prepared for change.
Having a “finger on the pulse” of an organization is a good thing, and, even more importantly, having the proper tools, techniques, and experience to promote alignment of objectives, priorities, and resources is key. We embrace a multi-faceted approach to OCM, which includes the following components:
- Organizational readiness activities
- Proactive risk management
- Business process & value adoption
- Instructional documentation
- Training and education
Objectives Alignment: Project Staffing & Augmentation
The priorities of your business functions must be appropriately represented and delivered according to the future state. Creating a successful, high-performing team requires the right people to come together in alignment and be supported by the entire organization.
These people must be highly-respected individuals who tend to be the “go-to” folks who have the answers and know how to get the job done.
Oftentimes, certain areas of the business are challenged from allocating these vital employees to a project of this magnitude. However, we at ESS have the operational business expertise to close that gap.
With our intimate knowledge of your business, we can step in to augment your team when priorities shift and demands are high. Our services will make you feel confident that your project will not lose momentum when staffing challenges arise.