The Analytics Solutions Center of Excellence – End-to-End Organizational Approach for Big Data and Analytics

ESS (COE), an organizational design ESS approach that enables business units and IT groups to leverage big data and data science, and collaboratively build valuable actionable insights quickly and expertly. Using this approach, it is possible to deliver meaningful results for business-focused solutions, such as churn analytics, patient engagement analytics, fraud analytics, service analytics, clinical operations analytics, and customer buying pattern analytics within three months.

Success in today’s enterprise is clearly dependent on the business’ ability to make the smartest data-driven decisions in compressed timeframes. With the advent of big data and advanced analytics, business units within the enterprise are looking for advanced data science to help them with very specific business problems, but typically IT organizations are focused on larger infrastructure projects. ESS’s advanced data science and domain expertise offered in its Analytics Solutions COE brings organizations a new way to approach the data deluge challenge of making the most of the structured, semi-structured, unstructured and syndicated data sets available today.

The Analytics Solutions COE makes ESS’s proven set of organizational design and process methodologies, in combination with the ESS Analytics Framework, accessible to organizations to help build the capabilities, processes, and infrastructure to unleash the power of business analytics.

Core offerings of ESS Analytics Solutions COE include:

  • Needs assessment, prioritizing and planning for analytics roadmap
  • Business-oriented data governance and management
  • Business change management that enables insight to drive real and meaningful business process change within the organization
  • Business value (ROI) costing and pricing models
  • Flexible support models that provide for changing requirements
  • Platform agnostic Framework with reusable components that can leverage existing data infrastructure and business intelligence investments

ESS Analytics Solutions Center of Excellence can help IT organizations create a process for meeting the needs of those line of business leaders that want more out of their data than what they can gain from standard reporting. Our Analytics Solutions COE allows IT to create a nimble environment for data solutions that can quickly provide business units the advanced data insights they are seeking.

ESS is fast becoming a sought after leader in advanced analytics.   ESS has extensive domain expertise in technology & media, insurance, life sciences, healthcare, consumer packaged goods and government industries that allow ESS to better relate to its customers’ key business challenges and makes the repeatable portions of Analytics Framework extremely valuable.

ESS Business Intelligence Center of Excellence (BI CoE)

ESS Business Intelligence Center of Excellence (BI CoE), is a unique offering designed to optimize the productivity of Business Analytics deployments in the enterprise through a cross-functional, shared services structure. By addressing operational needs and support and enhancement functions, the new managed service enables companies to refocus critical resources on higher-order tasks and slash costs.

Most major BI deployments involve a high level of cost and complexity, and supporting them inevitably drains resources from other critical business functions. Our new BI CoE offering is designed to help companies re-prioritize their IT resource allocation, while ensuring that support and enhancement of the existing implementation continues with a much matured set of automated tools and well proven methodologies along with team of top-tier BI practitioners. This helps them with a very reliable tool based and repeatable process driven CoE while cutting costs almost immediately and focusing important in-house resources where they’re most needed.

Our BI CoE operation can provide ongoing production support and maintenance of BI implementation. Tasks performed by the BI CoE include 1) Production Support: Data Fixes, Ongoing Support, Scheduling, Monitoring and Admin Activities 2) Enhancements: Modification to existing reporting systems 3) Maintenance: Planned Recycling Refresh and Synchronizing environments.

ESS has effectively implemented support models for BI implementations for large enterprises using its own targeted methodology, tools and IP. These services are backed by more than three million hours of Business Intelligence experience and architectural expertise gathered over more than a decade.

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