 ESS demos the first version
of
its HeatMap product to its
clients
ESS makes it entry into Hedge
Fund clients
ESS makes inroads into the
federal and state government
contracts
ESS participates in the IBM
Tivoli conference in Orlando, FL
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Home  Media
& Entertainment Industry Service Offerings
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Media & Entertainment Industry Service Offerings
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ESS offers a range of service for all kinds of Media & Entertainment companies.
Our services for Television broadcasting include broadcast station management &
automation applications, traffic and billing systems. Our services for Publishing
companies cover integration and customization of pagination software, customization
of Digital Asset Management systems, CRM systems and optimized workflow systems.
ESS's content management services assist Global 1000 Corporations to create new
opportunities and realize greater efficiencies. Our services for Online Gaming and
Casinos include internet gaming and accounts management. ESS has demonstrated its
leadership in the development of multimedia components for portable devices like
mobile phones, personal media players and satellite receivers.
ESS’s broad portfolio of services for Media & Entertainment clients include:
 Application Development
Business Intelligence services
Content Management
Application Maintenance and Support
DBA Services
Web Operations Support
Infrastructure Management Services
Re-engineering Services
V&V Services
CRM Maintenance and Support
Website Maintenance and Enhancements.
Application Development
ESS executes full life cycle development projects using a well-defined and customized
Application Development methodology. The value addition offered by ESS is in terms
of cost and quality predictability, leveraging domain and technical expertise, visibility
through development dashboards and due diligence at various stages.
Business Intelligence Services
ESS provides expertise in diverse tools and technology areas covering OLAP, Analytics
and Performance Management Dashboards. ESS's cutting edge BI/DW service offerings
are of high quality, scalable and optimally leveraged through offshore teams providing
content management services to bring value to the client. We have alliances with
a number of major vendors in the BI area including Business Objects, Cognos, and
Informatica. We have built and delivered BI Applications for more than 15 Fortune
100 clients.
Content Management
Content Management Services are used to organize and facilitate the organization
of content creation and documentation. ESS's Content Management Services enable
data to be captured, categorized and managed effectively.
ESS has executed over 400 projects and has 10,000 person months of experience in
developing client portals and providing content management services. These projects
are across various verticals covering a wide range of business applications.
ESS has rich experience in developing portals and offering effective content management
services. We have expertise in the latest technologies and deliver state-of-the-art
solutions to our customers. Our content management services portfolio comprises:
Development,
Re-engineering of Internet front-ends
Implementation
of eBusiness Application Frameworks
Integration
solutions:
Across enterprises
Of Web front-ends to enterprise applications
Building
and Integrating Enterprise Information Portals:
Content Management Services
Personalization
Verification
and Validation (V&V) services
Website
and Application Maintenance.
Proven expertise in executing 'Content Management Services' projects:
We have executed projects at varying levels of complexities in functional e-business
applications like storefronts, extranet and intranet sales portals; private e-procurement
exchanges, e-marketplaces; corporate information portals for knowledge management
portals, collaboration, and messaging; integration with back-end applications, web
enabling legacy applications, ERPs; and web & enterprise content management services.
ESS has successfully executed many projects on IBM WebSphere technology requiring
efforts in excess of 20,000 person months on various platforms.
Application Maintenance and Support
ESS provides complete application maintenance support through change requests with
assured minimum work units delivery thereby increasing application stability and
reduced customer involvement. This service is usually coupled with production support
service for best utilization of the budget and the resources. ESS offers 24X7 support
services using the SLA framework. Our value addition is in terms of year-on-year
productivity gains, performance improvements and reducing costs for support services.
DBA Services
ESS provides database comprehensive administration and 24X7 database application
support services leveraging the onsite-offshore model. ESS has the technical expertise
to provide these services for various databases on different technologies using
the latest tools and utilities.
Web Operations Support
ESS provides 24X7 web infrastructure support services. Our methodology entails optimization
of processes and resources within a consistent framework, while delivering on the
requisite SLAs. ESS has supported information systems' needs such as taking care
of routine and specialized activities as well as executing projects in wide-ranging
business, applications and technology areas providing incident, change and configuration
management support.
Infrastructure Management Services
ESS offers a complete portfolio of Infrastructure Management Services (IMS) solutions
and services for managing your enterprise's IT infrastructure landscape. As a 'Managed
Service Partner', we provide our clients with a seamless, process driven, cost-effective
approach for delivering end-to-end infrastructure solutions that enhance applications,
sub-systems and business processes.
Re-engineering Services
ESS’s reengineering service offerings comprise platform transition, architecture
reengineering and downsizing, language migration, multi-lingualization, database
migration, software upgrades, among others. ESS offers architectural support for
new technologies as well as process optimization during forward engineering.
V&V Services
ESS’s Verification & Validation service offerings entail complete test process outsourcing.
Being an ISO 9001: 2000 certified and SEI-CMM Level 5 company, adherence to world-class
quality standards is guaranteed. Vast experience in executing Six-Sigma projects
ensures seamless integration with customer quality processes.
CRM Maintenance and Support
ESS’s ERP suite includes core practices for SAP, Oracle, Peoplesoft and JD Edwards.
ESS has strong domain expertise and partnerships with leading CRM package vendors
like Siebel, Oracle and SAP, coupled with robust methodologies and in-house tools
for the same. ESS deploys its proven onsite-offshore model to provide production
support and maintenance services for CRM applications.
Website Maintenance and Enhancements
ESS provides end-to-end e-business solutions and services, which include: web-based
enterprise applications; enterprise portals; web integration of enterprise value
chain; web products engineering; web application maintenance, and verification &
validation.
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