 ESS demos the first version
of
its HeatMap product to its
clients
ESS makes it entry into Hedge
Fund clients
ESS makes inroads into the
federal and state government
contracts
ESS participates in the IBM
Tivoli conference in Orlando, FL
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Home  Enterprise Integration ERP
JD.Edwards JD.Edwards Service
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JD.Edwards Service Offerings
ESS’s PeopleSoft services cover the entire implementation spectrum — beginning
with the initial analysis and evaluation and extending through implementation, post-implementation
support, enhancements, customization, integration and system audits.
ESS offers solutions for both PeopleSoft EnterpriseWorld (formerly J.D. Edwards
WorldSoft) and PeopleSoft EnterpriseOne (formerly J.D. Edwards OneWorld). Our portfolio
of services for EnterpriseWorld and EnterpriseOne customers includes:
Product Enhancement Service
Product Extension and Integration
Services
Support and Maintenance Service
Implementation Services
Migration and Upgrade Services
Performance Fine-Tuning Services
Productivity Improvement and Process
Optimization Services
Product Enhancement Service
Product Extension and Integration
Services
Support and Maintenance Service
Implementation Services
Migration and Upgrade Services
Performance Fine-Tuning Services
Productivity Improvement and Process
Optimization Services.
Product Enhancement Service includes bolt-on applications, reports, custom
forms and customer-specific application functionality.
Product Extension and Integration Services cover all aspects of integration
with third party enterprise applications and legacy systems using multiple tools
and technologies. Product Extension also includes integration with Web applications
to extend the collaboration between companies and their customers, partners and
suppliers.
Support and Maintenance Service provides 2nd and 3rd level support including
8x5, 24x7, and SLA-based support using a combination of onsite-offshore resources.
We use a proprietary support model for capturing knowledge of existing and ongoing
business process changes.
Implementation Services include Implementation strategy, business case development,
design, configuration and testing.
Migration and Upgrade Services handle migration to J.D. Edwards from any other
ERP or legacy application. This service also supports application upgrades and the
implementation of new functionality and patches.
Performance Fine-Tuning Services help clients document existing IT infrastructure,
anticipate future requirements, and develop an IT infrastructure blueprint that
optimizes investment and performance.
Productivity Improvement and Process Optimization Services help clients identify
and implement improvements in business processes and use of infrastructure resources.
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