ESS demos the first version
of
its HeatMap product to its
clients
ESS makes it entry into Hedge
Fund clients
ESS makes inroads into the
federal and state government
contracts
ESS participates in the IBM
Tivoli conference in Orlando, FL
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Home  Call Center
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Call Center
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Voice - Inbound and outbound.
Web Services - email, chat, web site assistance.
Open, scalable platforms and innovative multimedia.
Answering product inquiries, taking orders, and service related support.
World class 24/7 technical call center.
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Automatic Call Distributor(ACD), Interactive Voice Response(IVR),
Computer
Telephony Interface(CTI) deployed, Integration with data
and screens.
Field Service experience personnel.
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